What are Digital Solutions?

Old Mutual’s Digital Solutions are designed to give you seamless, secure access to your insurance and investment services anytime, anywhere. Through channels like WhatsApp, USSD, Mobile Apps, and Secure Web, you can request services, access information, manage your portfolio, download tax certificates, and update your details with ease.

Why our digital solutions matter.Experience convenience, speed, and security with every interaction. Our digital platforms are designed around you giving you 24/7 access, reliability, and control to manage your financial needs anytime, anywhere.

Introducing digital solutions. Smarter service, instant support.

Discover our digital solutions designed for speed and convenience, from WhatsApp support to our seamless instant claims platform.

Introducing Instant ClaimsIntroducing Instant Claims, an industry-first innovation for claims processing. No paperwork. No long waits. No delays. Just seamless payouts the moment your request is received. Payout is automatically processed and sent to your account instantly. Partial withdrawal made simple and faster.
A preview image of a phone and a laptop previewing the first step of making a claim

A preview image of a phone and a laptop previewing the first step of making a claim

Introducing the WhatsApp BotGet instant support anytime, anywhere. Our WhatsApp Bot is designed to serve you faster and better from accessing product information and statements to lodging claims or sharing feedback. Just send "Hi" to get started. A preview image of a phone and a laptop